University of Phoenix Material
Workplace Communication Comparison
Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.
Written communication method
Purpose in the workplace
Technical or expository writing
Why the classification was chosen
Memo
Letter
Manual
Website
Other
Answer the following questions:
· What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace?
· What are some common issues you have seen with written communication in the workplace?
· How can an organization benefit from well-written communication?
· How do written communication skills differ from verbal communication skills? What are the challenges a skilled verbal communicator might encounter when performing technical writing?
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