Key elements:
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Managing globally distributed teams
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Change management and overcoming resistance
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Cultural differences within a project team
Questions:
1. What were the causes of Kenâ€s failure to meet the clientâ€s timeline and
expectations? Could these causes have been foreseen? What could project
manager Shekar Sharma have done differently to manage this project and
achieve a better outcome?
2. Describe the dynamics and work styles of the Indian and Filipino teams. What
characteristics of these teams led to conflict and ineffective execution of the
project?
3. What should COO Saiyumn Savarker do at this point in the project to help ensure
successful delivery?
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