1. Summarize from the text and the Toyota tour:
a. What is the major difference between operations management and SCM?
b. How is the view of the â€œsupplierâ€ and the â€œcustomerâ€ different in the operations and SCM perspective?
c. Going on the tour and reading the text, provide 3 ways Toyota utilizes SCM?
d. Provide 3 ways Toyota utilizes operations management?
e. What are the number and types of Muda? How/where on the plant did you see Toyota address any of the (5) types wastes?
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