10-15. Two members of your project development team are disa…
10-15. Two members of your project development team are disagreeing about the relative im- portance of training and documentation. Sam strongly believes that training is far more important because it will ensure the successful implementation of the informa- tion system and that the early usage is a positive experience. Pat counters that the user documentation is far more important because its impact can help not only the cur- rent users, but also future users. Who do you think is right, and why?
